Job Description
IT Implementation Manager

• Min of 4 years of experience in implementing IT solutions to large enterprise
• Proficient in spoken and written English
• Min of 2 years of experience working with external customers and managing customer projects
• Provide leadership and subject matter expertise during design & implementation phase
• Making recommendations to improve business process and drive changes
• The candidate will work closely with business stakeholders, Lenovo customers, IT and support team to drive the lifecycle of implementation
• The candidate will follow ITIL standard methodologies in implementation, handling and delivering services
• The candidate should be able to build reports, status report for the implementation project and setup cadence to update the relevant stakeholders
• Ability to identify the implementation risk early, work out the mitigation plan and drive the change
• Experience of implementing solutions in ServiceNow or Dynamics365 or any SaaS platforms is an added advantage
• The candidate will be the single focal for all details of the implementation